Location: the United States of America
Coldcap.com FAQs

Is my hair shedding because I am doing something wrong?

Shedding isn’t a result of having done something wrong but an inevitable part of the scalp cooling process. There is nothing that you could have done to stop it from happening. The only thing you can do to increase your likelihood of hair retention is prepare your hair and put on your cap as well as possible (watch our How-To videos for more guidance, link below).
While it is distressing to see hair falling out, it is so important that you continue to brush your hair daily and wash your hair regularly enough to keep it manageable. Not actively removing your shed hairs can lead to tangling and even matting. Brushing your hair will not remove hairs that weren’t already shed.

For more information on shedding while scalp cooling click here

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