Location: the United States of America
Coldcap.com FAQs

My insurance company has denied my claim for reimbursement of scalp cooling, is there anything further I can do?

Unfortunately, it might take some persistence with multiple attempts to submit an order to finally receive reimbursement from your insurance company, and even then success is not a definite. We would encourage you to contact your insurance company to see if there is anything else Paxman can provide to further your claim. If additional assistance is needed, please reach out to Paxman HQ at (888-572-9626) or email patient@paxmanusa.com.

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